Sarathi - An AI assistant for field staff
Rethink your field training using an AI Assistant from the house of Dvara
Dvara Solutions recently launched its Advanced Solutions Centre for Financial Inclusion at IIT Dharwad. Sarathi is the first product from this unit.
One of the biggest challenges for financial inclusion organizations in India today is the high attrition of field staff. I have seen these numbers hover around 30% to 40% yearly. Usually, the organizations spend heavily on face-to-face induction training supplemented by e-learning modules but see them mostly go down the drain within a few months. Here is where AI Assistants will have a significant role to play by offering low-cost personalized training.
My thoughts on the solution below
Sarathi supports English, Hindi, Tamil & Kannada today and works well. Though the OpenAI GPT3.5 model is used under the hood, the team is experimenting with popular open-source models.
Admins can easily upload the training content and curate them
Sarathi also throws helpful analytics to improve the training content.
While the solution is focused on Non Banking Financial Corporations (NBFC) today, the system can very well serve the training needs of other field teams.
If you have a similar need, you should give Sarathi a spin.